We appreciate your interest in visiting our website (www.supacell.eu.com) or through means of any communication channels, including but not limited to, Blogs and Social Media channels. All rights in relation thereto are reserved with the Company, Multibrands International Ltd, hereinafter referred to as Multibrands.
Protection of user data is our priority. This policy sets out different areas where user privacy is concerned and outlines the obligations and requirements of the users whilst using this website. Further, the way this website processes, stores and protects user data and information is detailed in this policy.
Type of Personal Data we may collect
When you interact with us through our website or any intermediaries’ channels, for instance subscribing to a newsletter, interacting with Supacell via our Social Media pages or commenting on our Blog posts, we may ask for certain data to collect, such as:
- User name;
- User email address;
- User telephone number;
- User social media profile;
- User gender;
- User age;
- Information about the products you've purchased;
- User usage of and activities on our Social Media pages;
- User interests; and
- Any other information relating to users online behavior.
In addition, this data can be collected by us via cookies or page tagging, including, but not limited to:
- User IP address;
- User cookie ID;
- User web browser;
- User location;
- The web pages a User visits on our websites;
- The advertisements a User viewed or clicked through; etc.
Different ways we collect your Personal Data
You can share your personal data with Supacell in several ways, including, but not limited to:
- Submitting a Contact Us form with your information;
- Contacting with our Supacell representative by any means of communication;
- Participating in a promotion, game or competition;
- Participating in Social Media activities relating to a Supacell promotion (for example clicking "like" or "share");
- Subscribing to our newsletter;
- Voluntarily participating in product testing or surveys;
- Cookies stored on your computer or mobile device, whilst visiting our websites;
Purpose of Use and Safety of the data collected from a user:
The purpose of collecting data is to enhance your experience by monitoring how you use it; respond to any feedback you send us, if you have asked to; provide you with information about local services if you want it. We store your data on our servers in the UK which could only be viewed by our staff or suppliers. Transmitting information over the internet is generally completely secured, and we cannot guarantee the security of data. Your personal information is kept private and stored securely until a time when it is no longer required or has no use.
Disclosing your information: We may pass on your information from such data, of which we have a legal obligation to do so. This includes exchanging information with other Governmental Departments for legal reasons.
We always take a proactive approach to securing user privacy and ensure that the necessary steps are taken to protect the privacy of its users throughout their visiting experience. We only collect data from websites submitted by the user except for cookies. Data is collected by cookies automatically from the browser.
This website operates an email newsletter program used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Email marketing campaigns published by this website or Multibrands may contain tracking facilities with the email sent to the user/subscriber. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails; forwarding of emails; the clicking of links within the email content; times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
Subscribers are given the opportunity to unsubscribe at any point of time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will be detailed instead.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms are subjected to our terms and conditions as well as the privacy policies held with each respective social media platform.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ask for personal or sensitive information through Social Media platforms.
This website may use social sharing buttons to share web content directly from web pages to the respective Social Media platform. Users are advised to take due care before using such social sharing buttons and note that the respective Social Media platform may track and save your request to share a web page with your Social Media platform account.
Shortened Links in Social Media
This website and its owners through their Social Media platform accounts may share web links to the relevant web pages. By default some Social Media platforms shorten lengthy urls [web addresses] (For example: http://goo.gl/N6k9WR).
Despite our best efforts to provide genuine urls, such urls are prone to spam and hacking. Any loss or damage caused due to such reason shall adhere with the user alone and Multibrands is not responsible for any undue care held by such user(s).
Users are advised to take caution and all due care before clicking any shortened urls published on Social Media platforms.
Questions and Comments
Supacell will respond to reasonable requests to review any personal data of a user to correct, amend or delete any inaccuracies. If you have any questions or comments about the Supacell Data Privacy Protection, please click on "Contact Us" to submit your query or comment.